Payment Policy

This page explains how payment works at www.fullkit.co.uk.

Accepted methods

We accept major credit and debit cards including Visa, Mastercard and American Express, along with the express checkout options shown at checkout. All payments are processed through Shopify's secure, PCI-compliant checkout — FullKit never sees or stores your full card details.

Timing

Payment is taken in full when you place your order. Orders aren't processed or dispatched until payment has cleared. If a payment fails, we'll let you know so you can retry.

Currency and tax

All transactions are in British Pounds (GBP), with VAT included in displayed prices where applicable. If your card is issued in another currency, your provider's exchange rate and fees apply.

Confirmation

After successful payment you'll receive an email confirming your order, the amount charged and the items purchased.

Refunds

Approved refunds are returned to the original payment method within 7 business days of processing; your bank may take a few further days to show the credit.

Billing queries

If you spot a charge you don't recognise or believe there's been an error, contact support@fullkit.co.uk or +44 7949 864272 before raising a dispute — we resolve almost everything faster directly.

Company information
FullKit is a trading name of ROYYAL FREEDOM LTD, a company registered in England and Wales (Company No. 08367972).
Registered office: ZRS, Building NLBP, Oakleigh Road South, New Southgate, London, N11 1GN, United Kingdom.
Email: support@fullkit.co.uk · Phone: +44 7949 864272